Shentel Business’ DIA, Customer Service Exceed Expectations For Virginia Chemical Manufacturing Company

Shentel Business Win, September 18, 2026: A specialty chemical manufacturing company in Henry, Virginia, has selected Shentel Business to provide Dedicated Internet Access (DIA) to support its operations serving Virginia, North Carolina and other East Coast states.

In addition to specialized manufacturing, toll blending, and solvent recovery solutions, the company distributes top-tier industrial chemicals across the region. Its previous internet service was plagued with constant outages and lag. Shentel’s recent expansion into the area put that company in its range. Our on-site team worked closely with their staff to provide installation, and is currently quoting Hosted Voice service as well.

Shentel’s DIA provides a high-speed, secure and private connection along with responsive local support. The unshared fiber connection with guaranteed symmetrical speeds protects bandwidth from neighborhood congestion. It is further backed by a resilient ring architecture, continuous 24/7 network monitoring, and carrier-grade SLAs that guarantee performance and rapid repair times. We installed a 200 Mbps connection, and the company is ecstatic with the results. The internet service exceeded their expectations, and they were impressed with the Shentel team’s professionalism and excellent customer service.

“When businesses handle critical operations like manufacturing and regional distribution, they cannot afford downtime or sluggish connectivity,” says Glenn Lytle, SVP of Commercial Sales for Shentel Business. “Our expansion into Henry allowed us to step in with a robust, reliable Dedicated Internet Access solution tailored to their needs.”

Click here to learn how Shentel Business can deliver reliable, high-quality connectivity for your business.